Had a few hiccups pre-move and would have been a 3 star with the original maintenance team. However the new maintenance person (Will?) finished my urgent request same day and is a delight to run into when passing through the hallways.
Still have a few requests out there since my pre-move-in date but I can see Will is trying to actually get it moving. Would recommend thoroughly inspecting your unit prior to move-in to avoid any issues after you've settled in.